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Activation email not received after account creation

After filling the registration form, were you expecting an activation email that never arrived? 

💡Prerequisite: before continuing, have you checked your spam folder?

If you attempted to create an account and did not receive the activation link email, it’s because we probably did not receive the request for it.

This issue is often caused by the web browser cache, which can prevent the form data from being sent properly.

   ✅ Solution

Please follow the steps below to resolve this issue:

  1. Open your preferred web browser.

  2. Clear your web browser’s cache.

    If you use Google Chrome or Microsoft Edge, please set the time interval to "all the time" when deleting your browsing data.

  3. Navigate to https://www.traceparts.com/en/sign-up.

  4. Complete and submit the registration form.

→ You should then receive the activation link in your email inbox (or in your SPAM folder).

   ❌ Haven’t received the activation email after several minutes?

  • Please try repeating the procedure using a different browser.

     or 

  • If the issue persists, we recommend contacting your IT department. It’s possible that we haven’t received your request due to something on your end blocking the form submission.